Why Book with Us

Our Service Difference

At Deluxe Cruises we specialise in Ultra Luxury and niche cruising, and pride ourselves in the exceptional service we deliver to our customers. We go the extra mile to make sure you have a cruise holiday that exceeds your expectations.

This is not some marketing gimmick that we have just dreamt up. We have been delivering a very personal level of service to our customers over many years and we believe this is why they come back to Deluxe Cruises time and time again. We call this the Deluxe Cruise Concierge service. This service difference is one that we are extremely proud of and one that sets us apart from the rest.

Deluxe Cruises Added Value

At Deluxe Cruises we believe in not only great service but also excellent value for money.

  • The Deluxe Cruises Travel Bonus – our special savings to enhance our already unique offering
  • No hidden booking fees or charges or credit card charges (which typically range from £25 to £100 per booking)
  • We are a small mature team with over 100 years combined travel experience.
  • Our friendly Concierge Service where one person takes care of you throughout your booking.
  • We build long-lasting relationships with our clients and we get to know their likes and dislikes, medical issues etc.
  • Your Cruise Concierge has extensive knowledge of ships and will secure the best available suite for you.
  • Clients benefit from the extensive world wide travels that our Team have experienced over the years.
  • Our 24 hour back up emergency service helps with the unforeseen strikes, ash clouds, weather & medical emergencies.
  • 95% of our Clients come back and recommend us to friends.
  • All the holidays we sell are financially protected.
  • We are the only Cruise Agent dedicated to 5* plus cruises and travel.

Tailor Made for you

We have close relationships with all the major cruise lines including Crystal Cruises, Regent Seven Seas Cruises, Silversea, Seabourn, SeaDream Yacht Club and Windstar. This gives us fast access to the best deals available, which in turn means that you benefit from advance and exclusive special offers. We have the ability and expertise to personalise your travel arrangements with pre and post cruises, luxury transfers to suit your specific requirements. So once you are happy with your choice of cruise, we can tailor a holiday package to suit your precise needs.

Our opening hours are:
0900 – 1730 hrs  MON – FRI
0900 – 1400 hrs SAT
Sunday & Bank Holidays – by appointment

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concierge@deluxecruises.co.uk

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